Catering Guidelines

Our service hours are from 7:00 AM - 3:00 PM. We will do our best to accommodate all orders that are received. We appreciate the importance of your function and will do whatever it takes to exceed your expectation. Please contact Grace Ward for catering requests at ward-grace@aramark.com.

SUMMARY OF FEES & ADDITIONAL COSTS

Charge of $40 is applicable to all same-day orders. Late orders are subject to availability of menu items. Early delivery (before 7:0 0 AM): $62.00 per attendant, per hour. Late pick-up/clearing (after 5:00 PM): $62.00 per attendant, per hour (excludes receptions and dinners). Additional charges will apply for weekend events. Please contact the Dining team for further information.

GUARANTEES

A final menu selection is due 5 business days in advance for conferences, receptions and dinners over 100 guests. Final guest guarantee is due 3 business days prior to event date by 12pm. i.e. If the event is Monday, will need b y Wednesday 12:00pm. Final guest guarantee is due 2 business days prior to deliveries/drop-off services. Special requests/orders may require up to 10 business days notice.

CANCELLATION POLICY

All cancellations for conferences , receptions and dinners need to be received at least 3 business days prior to the event by 12pm. For examples, an event happening on Thursday would need to be cancelled by Monday at 12pm at the latest. If the cancellation occurs after 12pm, full charges will be incurred. All other orders cancelled the same day or after 5:00 pm the day prior will incur charges except for bottled beverages and prepackaged items.

KOSHER / HALAL AND SPECIAL DIETARY ORDERS

Kosher/special orders must be placed by 12:00 pm (Monday-Thursday) and 11:00 am (Friday) for the next day's service. Orders placed during religious holidays will require advance notice or may not be available.